This page explains how to request deletion of your AI Astrologer account and associated personal data. AI Astrologer is operated by Nextwave Infotech. You can delete your account directly in the app, or request deletion here without opening the app.
This action is immediate and cannot be undone.
If you can’t access the app, request deletion below. Submitting the form opens your email app with a pre-filled message to our privacy team — just press send. Use the same email or phone number linked to your account so we can verify your request.
Prefer to email us directly? Write to support@nextwaveinfotech.com
| Deleted permanently | May be retained (and for how long) |
|---|---|
| Your account & sign-in identifiers · profile & birth details (name, DOB, time/place of birth) · saved readings (palm, face, horoscope, kundli, tarot) · chat history · XP balance · preferences. | Purchase & transaction records required for legal, tax, and accounting purposes (typically up to the period required by law). Pseudonymous analytics/diagnostics that are not linked to your identity are retained per our providers’ standard policies and are not personally identifiable. |
We process verified deletion requests and remove your personal data from our active systems within 30 days. We will email you to confirm once completed.
Questions about deleting your data?
Nextwave Infotech
Email: support@nextwaveinfotech.com
Website: https://aiastrologer.nextwaveinfotech.com
Address: 408, Elita Square, Surat, Gujarat 394105, India