Privacy Policy

1 Information we collect

a. Information you provide to us

• Account & sign-in data — your phone number (phone OTP sign-in), and, if you choose Google or Apple sign-in, the name and email address they share with us.
• Birth & profile details — the information you enter for readings, such as name, date of birth, time of birth, place of birth, gender, and zodiac sign.
• Palm & face images — photos you capture or select for palm reading and face reading (see Section 3).
• Chat & content — messages you send in the in-app astrologer chat, questions you ask, and any files you attach.
• Preferences — your chosen language and notification settings.
• Support & feedback — information you provide when you contact us or submit feedback.

b. Purchase information

When you buy a subscription or XP pack, the payment is processed by Apple App Store or Google Play. We (and our provider RevenueCat) receive confirmation of the purchase, product identifiers, transaction and subscription status, and receipt validation data. We do not receive or store your full card number.

c. Information collected automatically

• Device & app identifiers — a device identifier and an app-generated user ID, used to maintain your account, credit rewards, and prevent abuse/fraud.
• Device & usage data — device model, operating system version, app version, language/region, screens viewed, features used, and interactions.
• Diagnostics — crash reports, performance data, and error logs.
• Push token — a notification token used to deliver push notifications.
• Approximate location — a coarse region may be inferred from your IP address and language; we do not collect precise GPS location.

2 How we use your information

• To generate your palm, face, horoscope, kundli (birth chart), and tarot readings and personalize them to you.
• To create and secure your account and authenticate sign-in.
• To operate the XP rewards economy, process subscriptions and purchases, and prevent reward abuse and fraud.
• To send notifications you have enabled, such as daily horoscopes and astrologer messages.
• To provide customer support and respond to your requests.
• To analyze usage and improve the App’s features, content, and reliability.
• To translate content into your selected language.
• To comply with legal obligations and enforce our terms.

3 AI processing & your photos

Your readings are generated using artificial intelligence, including Google’s Gemini AI models accessed through our secure cloud backend, and Google ML Kit, which runs on your device.

• On-device processing. Face detection, object detection (for palm framing), and some translation run locally on your device via ML Kit and are not sent to our servers.
• Cloud AI processing. When you request a reading, the relevant input — such as your palm/face image or birth details — is sent over an encrypted connection to our secure cloud functions and to the Gemini AI service solely to produce your reading.
• No identity recognition. We do not use facial recognition to identify you, and we do not use your images for advertising.
• No model training. Your images and inputs are not used to train AI models.

Palm and face images are processed to create your reading and are not stored permanently on our servers after your reading is generated. The resulting text of your reading may be saved to your account so you can view it again in the App.

4 Device permissions

The App requests only the permissions it needs, and only when a feature requires them. You can change these at any time in your device settings.

The App does not request access to your microphone, contacts, calendar, or precise location.

5 Third-party services

We rely on trusted third-party providers to operate the App. Each processes data only as needed to provide its service and under its own privacy policy:

6 How we share information

We do not sell your personal information. We share information only in these limited situations:

• Service providers — with the trusted vendors listed in Section 5, who process data on our behalf to run the App.
• Legal compliance — when required by applicable law, regulation, legal process, or a valid government request.
• Protection of rights — to investigate, prevent, or address fraud, security, or technical issues, or to protect the rights, property, and safety of our users or the public.
• Business transfers — in connection with a merger, acquisition, financing, or sale of assets, in which case we will notify you of any change in how your information is handled.
• With your consent — for any other purpose disclosed to you at the time.

7 Data retention

We keep your information for as long as your account is active or as needed to provide the Services. Palm and face images are retained only as long as necessary to generate your reading. Purchase records and certain data may be retained longer where required for legal, accounting, or fraud-prevention purposes. When you delete your account, we delete or anonymize your personal data, except information we are legally required to keep.

8 Data security

We use industry-standard safeguards to protect your information, including encryption in transit (HTTPS/TLS), access controls, and secure, reputable cloud infrastructure. Sensitive credentials and API keys are stored server-side and are never embedded in the App. No method of transmission or storage is completely secure, so while we work hard to protect your data, we cannot guarantee absolute security.

9 Your rights & choices

Depending on where you live, you may have the right to:

• Access the personal information we hold about you.
• Correct inaccurate information (you can edit most profile details in the App).
• Delete your account and personal data (see Section 10).
• Withdraw consent or object to certain processing.
• Data portability, where applicable.
• Manage notifications — turn push notifications off in the App or your device settings at any time.
• Manage permissions — revoke camera or photo access in your device settings.

To exercise any of these rights, contact us at support@nextwaveinfotech.com. We will respond within the timeframe required by applicable law.

10 Deleting your account & data

You can delete your account and associated personal data at any time:

1. In the App: open Settings → Delete account and confirm. This permanently removes your account and personal data.
2. By email: send a request from your registered email/phone to support@nextwaveinfotech.com with the subject “Delete my account”.

After deletion, your readings, profile, and account data are removed from our active systems. Some records may be retained only where required by law (for example, transaction records). Purchases and subscriptions are managed by the App Store or Google Play; cancel active subscriptions through your store account.

11 International data transfers

We operate globally, and our service providers may process and store your information in countries other than your own, including the United States and India. These countries may have data-protection laws that differ from those in your country. Where required, we use appropriate safeguards (such as standard contractual clauses) to protect your information when it is transferred internationally.

12 Notice to EU/UK users (GDPR)

If you are in the European Economic Area or the United Kingdom, we process your personal data under the following legal bases:

• Contract — to provide the readings, accounts, and purchases you request.
• Consent — for camera/photo access, push notifications, and processing of your images for readings; you may withdraw consent at any time.
• Legitimate interests — to secure the App, prevent fraud, and improve our Services.
• Legal obligation — to comply with applicable law.

You have the right to lodge a complaint with your local data-protection authority. Our data controller is Nextwave Infotech, contactable at support@nextwaveinfotech.com.

13 Notice to California users (CCPA/CPRA)

If you are a California resident, you have the right to know what personal information we collect, to request access to or deletion of it, and to not be discriminated against for exercising your rights. In the preceding 12 months we may have collected identifiers, account and profile information, purchase/commercial information, photos, usage and device information, and inferences, as described in Section 1.

We do not sell or share your personal information as those terms are defined under California law. To exercise your rights, contact us at support@nextwaveinfotech.com.

14 Children’s privacy

The App is intended for adults and is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us at support@nextwaveinfotech.com and we will delete it.

15 Entertainment disclaimer

AI Astrologer provides astrology, palmistry, face reading, tarot, and horoscope content generated by artificial intelligence, for entertainment and self-reflection purposes only. It is not a substitute for professional advice — medical, legal, financial, psychological, or otherwise. You are responsible for the decisions you make based on the content.

16 Changes to this Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and, where appropriate, notify you in the App. Your continued use of the App after changes take effect constitutes acceptance of the updated Policy.

17 Contact us